Williamson County set up a call center for residents interested in COVID-19 vaccine information

Williamson County has set up a call center to serve as a resource for residents interested in COVID-19 vaccine information. The call center number is 512-943-1600. 

The call center is available Monday through Friday from 8 a.m. to 6 p.m. Call center representatives can assist individuals with information such as how to sign up on the Family Hospital Systems vaccine wait list by walking them through the process over the phone, confirm that someone is on the wait list, give information about the County’s vaccine plan, and share details on the County’s Vaccine Registration Technical Assistance (VRTA) sites.  

The first VRTA site open is at the Sun City Social Center ballroom, located at 2 Texas Drive in Georgetown. The Sun City ballroom VRTA site is for people who received an email from FHS stating they are next in line to receive a vaccination appointment, but who need technical assistance filling out their registration paperwork.  

Please note, the call center representatives cannot issue COVID-19 vaccine appointment confirmations, check where someone is on the FHS wait list, or give any medical advice. 

For more information on the County’s COVID-19 response and information on other frequently asked questions, please visit www.wilco.org/coronavirus.  

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